All Generations Computer Support FrintonAll Generations - a family IT services business

Computer support, help and advice - based in Frinton-on-Sea, Essex

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Rating
  
Comment
  
Date
    
Customer
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Matt rescued me when my computer was very poorly,it now works well,he and his Dad also
spent a long time sorting out the spaghetti junction of phone wires in my house.
Matt is now teaching me how to be more able on my PC and I am learning new skills.
I appreciate his knowledge and ability, also his patience with this 		  21st Feb 2010
Corinne S
Frinton-on-Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  We couldn't be more pleased with the help & support from Matt.
A fast efficient service.....& a language I could understand!!
Thank you		   19th Feb 2010
Y Bell
Frinton-on-Sea
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  We have been delighted with the work carried out on our computer.
It is a joy to turn on and start straight away and not have to wait half an
hour to get into each application.
Cheaper than purchasing a new machine but feels totally new!!
Many thanks for your excellent service.		   10th Dec 2009
F and J Lowman
Frinton-on-Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Once again you have come to my rescue when I needed help with my computer.
Every time I contact you for help I get 5 star treatment.
I don't know how I would manage if you were not there at the end of the phone line.
Thank you.		   10th Sep 2009
R Innell
Devon
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Thank you Matt & Colin for your terrific service
you have solved all my problems and I am so pleased
to have been told about you, I can recommend your
service one hundred percent,
I would also like to thank you for comming to my
house on new years eve when i could not get connected
to my very ill sister in New Zealand,
thank you so much Eileen

  3rd Aug 2009
E Fletcher
Clacton on Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Thank you both, after 5 yrs my computer was soooo slooow, you sorted it and its performing really well , so fast its hardly credible!Thank you both. Regards George.
   12th Jul 2009
G Hodge
Clacton
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  I was so happy to hear my laptop was ok.
In the end PC world are not as helpful as this business, PC world said to me that it would cost
more to fix it then to buy a new one.
Matthew was so helpful he downloaded all the thing I didn’t know about
he add skype and was great!
   1st Jul 2009
H Marshall
Frinton-on-Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Having used other IT support people in the past I can honestly say that both Colin and Matt are the best I have come across.
The service they provide is second to none.
I would recommend them to any individual or business needing help.
They are efficient, friendly, extremely patient and reliable.

   1st Apr 2009
Cherry Claus Focused Coaching

Website
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Have always found both Colin and Matthew extremely helpful and deal with emergencies asap.
   25th Mar 2009
M Coffey
Frinton on Sea
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  Three years ago I had a computer installed - with considerable trepidation I had joined the ranks of "silver surfers"! Regimental Association committee colleagues, who were all computer literate, had been pestering me to get up to date and a local friend of mine further encouraged me to seek advice from one Colin Marsh.
So Colin and his son Matt paid me a visit to establish my requirements and then quoted me for a suitable set-up. For one so ignorant of IT this was a brilliant move because with the package came the best support and back-up anyone could have wished for. In addition, one to one tutorial was available at reasonable extra cost.
A fault developed in January, not only was that sorted quickly but also a significant up-grade was installed; all with no fuss, a loan computer and not an 0870 phone number in sight! What else could one wish for?
Perfection is virtually unobtainable but All Generations come mighty close to it.

  10th Mar 2009
D Gurner
Frinton on Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  Thank you Matthew for your fantastic support and service!   13th Feb 2009
J Fitch
Frinton-on-Sea
8 Stars of a possible 108 Stars of a possible 108 Stars of a possible 108 Stars of a possible 108 Stars of a possible 10
8 Stars of a possible 108 Stars of a possible 108 Stars of a possible 10
8 out of 10 		  My computer was in a mess. My routine each morning was switch on ....then have breakfast...then visit the bathroom and return to the computer in the hope that it had dialled in etc etc and was ready for use.

Between them Matt and Colin sorted me out. I stayed on line with them whilst they attempted the '1st sort out' but gave up at midnight and left them to it !! Apparently they completed the task at around 3.00am !!

It now takes me 10 secs to log on each morning initailly and after that 2 seconds....yes 2 seconds to get the search engine up and running when I need it.
I just could not be more satisfied.
The outstanding attribute aside from sheer proffesionalism is Matt's patience in talking through a problem and offering a solution to an ageing user like me. The added bonus was the introduction of several new programmes ( FOC ) which I am finding very very helpful.
One of these software additions allowed them to take control of my screen, sort out the problem, then hand it back to me.....brilln		   7th Oct 2008
C Watts
London
5 Stars of a possible 105 Stars of a possible 105 Stars of a possible 105 Stars of a possible 105 Stars of a possible 10
5 out of 10 		  I have no hesitation in recommending the services of 'All Generations'
They provide a swift and helpful service for anyone who needs help in
dealing with their computer problems.
I have found them to be incredibly patient and understanding with this
elderly and rather slow client, and the availability of their expertese
via a phone call is invaluable.		   2nd Sep 2008
G Watson
Frinton-on-Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  From start to finish we cannot fault the service, very pleased with everything.
Also follow up service and advice is excellent. Thank you.		   7th Jul 2008
C I Pavitt
St Osyth
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  The Service I received was efficient, helpful and very good value for money. I shall certainly make use of your services for future help and guidance. I will also certainly recommend your Company to my friends and neighbours. Keep up the excellent 'user-friendly' service! Regards
Peter Millist		   16th May 2008
P Millist
Walton on the Naze
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  Thanks for all your help.
Responsive to needs, your service is just what I require.
Things are working so much better now. Again, thanks.		   24th Feb 2008
K Frost
Frinton on Sea
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  We were having problems connecting to the internet.
Local connection problems were being experienced by many.
However lots of patience and time were given to us to correct the problem, which was caused by our isp changing our logon details without informing us.
We were also helped with various other aspects of our computer which we were not familiar with.
   20th Feb 2008
K Freeman
Frinton on Sea
8 Stars of a possible 108 Stars of a possible 108 Stars of a possible 108 Stars of a possible 108 Stars of a possible 10
8 Stars of a possible 108 Stars of a possible 108 Stars of a possible 10
8 out of 10 		  All Generations have got me out of a PC tangle on more than one occasion over the past 12 months.
They have answered my pleas for help with politeness, speed and efficiency.
What's more, their helpful advice with ISPs and telephony has saved me time and cash -
and more than paid for the cost of their expertise.
A win-win situation!		   31st Jan 2008
Robin Frost
Frinton on sea
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  We have dealt with All Generations from early 2007, they assisted us in the design of our web site as well as putting our web site on to the internet. They have continued to be available to sort out any problems that we may have with the internet or with our computer.
They have also put further ideas forward that have enhanced the value of our web site and continues to respond to my queries with expert assistance - excellent friendly service.		   17th Nov 2007
MTC Vehicle Sales
Kirby
Website
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  All Generations have unfailingly helped us with our computer problems over several years.
For example, changing our ISP was a nightmare because of our house alarm system.
Their technical knowledge and persistance eventually won the day.
They have continued to answer queries, demonstrate how software works and rebuild the computer itself. They are always conscious of cost.
And I am still waiting for the day when we finally exhaust their patience and impeccable manners!
Michael and Iris Napper 		  16th Nov 2007
MI Napper
Frinton on Sea
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  thanks again for helping me set up BroadCall - and all the other extras   18th Feb 2007
D Griffiths
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 1010 Stars of a possible 10
10 out of 10 		  We were very impressed with 'All Generations'. Service was very quick and not only was our problem rectified speedily but we were advised of several other things that have enhanced our computing experience. Would totally recommend.   1st Feb 2007
Tony and Annabel
Frinton on Sea
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  Can thoroughly recommend 'All Generations' company for their patience and explicit teaching
in understanding the mysteries of how computers work.
Having experienced their teaching to an 80 yr old family member and to a mature mother (whose children despair of her mastering the microwave) they instilled confidence and opened up new business transactions by building an excellent website.
We now communicate to family worldwide verbally, and with live pictures, by the installation of skype and many of our colleagues have benefitted by having computer systems built to their own requirements.
Nothing is too much trouble for these chaps and many a panic has been talked through on the telephone to guide the harrassed learner.
We rate these chaps highly.		   27th Jan 2007
Art Deco Classics
Frinton on Sea
Website
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 Stars of a possible 109 Stars of a possible 109 Stars of a possible 109 Stars of a possible 10
9 out of 10 		  I have been very happy with all the help and assistance you have given me over the years at extremely reasonable prices - 'nothing' is very reasonable for some of the advice!!   24th Jan 2007
paravion
Kirby
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